Delivery guide
Five minutes with a tape measure saves a failed delivery. Measure the path from the street to the room — door, hallway, stairs or elevator — and compare it with the packaged size on the product page. Our team will still measure on arrival, but this tells you before you order.
Every product page lists dimensions under the Dimensions tab. Add about 2" per side for padding and the box — that is the size that has to pass.
Front gate, main door, hallway, stairs, elevator, then the room's door. Write down width, height and the diagonal of each opening — the diagonal is what lets a piece tilt through.
Use the checker below, or send your measurements and a photo on Messenger. We confirm fit before you pay the downpayment.
Fit checker
Usually the front door, a stair landing or the elevator. We check every product size against it, including the tilt-through diagonal — no need to pick a product first.
| Main door (house) | 36" × 80" |
| Bedroom door | 32" × 80" |
| Condo unit door | 34" × 84" |
| Condo elevator door | 32–36" × 80" |
| Stair width (typical) | 36–42" |
Measure every opening on the way in. The narrowest one decides.